/* TestSeriesPoint — support-user.css */
/* ── Hero ── */
    .support-hero {
        background: linear-gradient(135deg, #0C447C 0%, #185FA5 55%, #0F6E56 100%);
        border-radius: 16px;
        padding: 3.5rem 2rem 2.75rem;
        text-align: center;
        position: relative;
        overflow: hidden;
        margin-bottom: 2.5rem;
    }
    .support-hero::before {
        content: '';
        position: absolute;
        top: -50px; right: -50px;
        width: 200px; height: 200px;
        border-radius: 50%;
        background: rgba(255,255,255,0.05);
    }
    .support-hero::after {
        content: '';
        position: absolute;
        bottom: -60px; left: -30px;
        width: 240px; height: 240px;
        border-radius: 50%;
        background: rgba(255,255,255,0.04);
    }
    .support-hero .hero-badge {
        display: inline-block;
        background: rgba(255,255,255,0.16);
        color: #fff;
        font-size: 11px;
        font-weight: 600;
        letter-spacing: 0.08em;
        padding: 5px 16px;
        border-radius: 20px;
        margin-bottom: 0.85rem;
        text-transform: uppercase;
    }
    .support-hero h1 {
        font-size: 2.4rem;
        font-weight: 700;
        color: #fff;
        margin-bottom: 0.65rem;
        line-height: 1.2;
        position: relative;
        z-index: 1;
    }
    .support-hero p.hero-sub {
        font-size: 0.95rem;
        color: rgba(255,255,255,0.82);
        max-width: 500px;
        margin: 0 auto;
        line-height: 1.75;
        position: relative;
        z-index: 1;
    }

    /* ── Quick Action Cards ── */
    .quick-actions-grid {
        display: grid;
        grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));
        gap: 1rem;
        margin-bottom: 2rem;
    }
    .quick-action-card {
        background: #fff;
        border: 1px solid #e9ecef;
        border-radius: 14px;
        padding: 1.5rem 1.25rem;
        text-align: center;
        transition: box-shadow 0.25s, border-color 0.25s;
        text-decoration: none;
        display: block;
    }
    .quick-action-card:hover {
        box-shadow: 0 6px 24px rgba(24,95,165,0.1);
        border-color: #b5d4f4;
        text-decoration: none;
    }
    .qa-icon-wrap {
        width: 52px; height: 52px;
        border-radius: 14px;
        display: flex; align-items: center; justify-content: center;
        margin: 0 auto 0.85rem;
        font-size: 1.5rem;
    }
    .ic-blue   { background: #E6F1FB; }
    .ic-teal   { background: #E1F5EE; }
    .ic-amber  { background: #FAEEDA; }
    .ic-purple { background: #EEEDFE; }
    .ic-green  { background: #EAF3DE; }
    .ic-coral  { background: #FAECE7; }
    .quick-action-card h3 {
        font-size: 0.95rem;
        font-weight: 700;
        color: #212529;
        margin-bottom: 0.35rem;
    }
    .quick-action-card p {
        font-size: 0.8rem;
        color: #6c757d;
        margin: 0;
        line-height: 1.5;
    }

    /* ── Section Eyebrow & Titles ── */
    .section-eyebrow {
        font-size: 10px;
        font-weight: 700;
        letter-spacing: 0.1em;
        text-transform: uppercase;
        color: #185FA5;
        margin-bottom: 0.3rem;
    }
    .section-eyebrow.teal  { color: #0F6E56; }
    .section-eyebrow.amber { color: #854F0B; }

    /* ── Support Sections ── */
    .support-section {
        background: #fff;
        border: 1px solid #e9ecef;
        border-radius: 16px;
        padding: 2rem;
        margin-bottom: 1.5rem;
        box-shadow: 0 2px 10px rgba(0,0,0,0.04);
        border-left: 4px solid #185FA5;
        border-top-left-radius: 0;
        border-bottom-left-radius: 0;
    }
    .support-section.teal-accent  { border-left-color: #1D9E75; }
    .support-section.amber-accent { border-left-color: #BA7517; }
    .support-section.purple-accent{ border-left-color: #534AB7; }
    .support-section h2 {
        font-size: 1.2rem;
        font-weight: 700;
        color: #212529;
        margin-bottom: 1rem;
    }
    .support-section p {
        font-size: 0.9rem;
        color: #495057;
        line-height: 1.85;
        margin-bottom: 0.6rem;
    }
    .support-section p:last-child { margin-bottom: 0; }

    /* ── Channel Grid ── */
    .channel-grid {
        display: grid;
        grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
        gap: 10px;
    }
    .channel-item {
        background: #f8f9fa;
        border-radius: 10px;
        padding: 1rem 1.1rem;
        display: flex;
        align-items: flex-start;
        gap: 12px;
        transition: background 0.2s;
    }
    .channel-item:hover { background: #f1f3f5; }
    .ch-icon {
        width: 38px; height: 38px;
        border-radius: 10px;
        display: flex; align-items: center; justify-content: center;
        font-size: 1.1rem;
        flex-shrink: 0;
    }
    .channel-item strong {
        display: block;
        font-size: 0.875rem;
        font-weight: 600;
        color: #212529;
        margin-bottom: 3px;
    }
    .channel-item span {
        font-size: 0.8rem;
        color: #6c757d;
        line-height: 1.55;
    }
    .channel-item a {
        color: #185FA5;
        font-size: 0.8rem;
        font-weight: 500;
    }

    /* ── Response Time Cards ── */
    .response-grid {
        display: grid;
        grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
        gap: 10px;
    }
    .resp-card {
        background: #f8f9fa;
        border-radius: 10px;
        padding: 1.1rem;
        text-align: center;
    }
    .resp-time {
        font-size: 1.5rem;
        font-weight: 700;
        color: #185FA5;
        display: block;
        margin-bottom: 4px;
    }
    .resp-label {
        font-size: 0.78rem;
        color: #6c757d;
        line-height: 1.4;
    }

    /* ── FAQ ── */
    .faq-item {
        border-top: 1px solid #f1f3f5;
        padding: 1.1rem 0;
    }
    .faq-item:first-of-type { border-top: none; padding-top: 0; }
    .faq-item:last-of-type  { padding-bottom: 0; }
    .faq-q {
        font-size: 0.92rem;
        font-weight: 600;
        color: #212529;
        margin-bottom: 0.35rem;
    }
    .faq-a {
        font-size: 0.85rem;
        color: #6c757d;
        line-height: 1.8;
        margin: 0;
    }
    .faq-a a { color: #185FA5; font-weight: 500; }

    /* ── Support Features ── */
    .features-grid {
        display: grid;
        grid-template-columns: repeat(auto-fill, minmax(250px, 1fr));
        gap: 1rem;
    }
    .feature-item {
        background: #f8f9fa;
        border-radius: 10px;
        padding: 1.1rem 1.2rem;
        display: flex;
        gap: 12px;
        align-items: flex-start;
    }
    .feature-icon {
        width: 36px; height: 36px;
        border-radius: 9px;
        display: flex; align-items: center; justify-content: center;
        font-size: 1rem;
        flex-shrink: 0;
    }
    .feature-item strong {
        display: block;
        font-size: 0.875rem;
        font-weight: 600;
        color: #212529;
        margin-bottom: 3px;
    }
    .feature-item span {
        font-size: 0.8rem;
        color: #6c757d;
        line-height: 1.6;
    }

    /* ── Language Support ── */
    .lang-chips { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 0.85rem; }
    .lang-chip {
        display: inline-block;
        background: #E6F1FB;
        color: #0C447C;
        font-size: 0.8rem;
        font-weight: 600;
        padding: 6px 16px;
        border-radius: 20px;
    }

    /* ── Note / Disclaimer ── */
    .note-box {
        background: #FAEEDA;
        border: 1px solid #FAC775;
        border-radius: 10px;
        padding: 1rem 1.25rem;
        margin-bottom: 2rem;
    }
    .note-box h5 { font-size: 0.875rem; font-weight: 700; color: #633806; margin-bottom: 0.35rem; }
    .note-box p  { font-size: 0.82rem; color: #854F0B; line-height: 1.75; margin: 0; }

    /* ── CTA Strip ── */
    .support-cta {
        background: linear-gradient(135deg, #E1F5EE 0%, #E6F1FB 100%);
        border: 1px solid #9FE1CB;
        border-radius: 14px;
        padding: 2rem;
        display: flex;
        align-items: center;
        justify-content: space-between;
        flex-wrap: wrap;
        gap: 1rem;
        margin-bottom: 1.5rem;
    }
    .support-cta h3 { font-size: 1.15rem; font-weight: 700; color: #085041; margin-bottom: 0.25rem; }
    .support-cta p  { font-size: 0.875rem; color: #0F6E56; margin: 0; }
    .btn-cta {
        background: #0F6E56;
        color: #fff;
        border: none;
        border-radius: 10px;
        padding: 12px 28px;
        font-size: 0.9rem;
        font-weight: 600;
        text-decoration: none;
        transition: background 0.2s;
        white-space: nowrap;
    }
    .btn-cta:hover { background: #085041; color: #fff; }

    /* ── Social Strip ── */
    .social-strip {
        background: #f8f9fa;
        border: 1px solid #e9ecef;
        border-radius: 14px;
        padding: 1.25rem 1.5rem;
        display: flex;
        align-items: center;
        justify-content: space-between;
        flex-wrap: wrap;
        gap: 0.75rem;
        margin-bottom: 1.5rem;
    }
    .social-strip p { font-size: 0.875rem; font-weight: 500; color: #495057; margin: 0; }
    .social-links   { display: flex; gap: 8px; flex-wrap: wrap; }
    .social-chip {
        display: inline-block;
        font-size: 11px;
        font-weight: 600;
        padding: 6px 14px;
        border-radius: 20px;
        background: #fff;
        border: 1px solid #dee2e6;
        color: #495057;
        text-decoration: none;
        transition: border-color 0.2s, color 0.2s;
    }
    .social-chip:hover { border-color: #185FA5; color: #185FA5; }

    @media (max-width: 767px) {
        .support-hero h1 { font-size: 1.8rem; }
        .quick-actions-grid { grid-template-columns: 1fr 1fr; }
        .support-cta { flex-direction: column; text-align: center; }
        .social-strip { flex-direction: column; }
        .support-section { padding: 1.25rem; }
    }